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authorAndrew Morgan <andrew@amorgan.xyz>2020-02-14 10:51:51 +0000
committerAndrew Morgan <andrew@amorgan.xyz>2020-02-14 10:51:51 +0000
commit8f78803898641a458f031c5a096ca627c8b870af (patch)
tree9900b980b353ef86343f5bf763e3b63597bbed2c /.github
parentImprove docs on choosing server_name (#5558) (diff)
parentMerge pull request #5552 from matrix-org/rav/github_templates (diff)
downloadsynapse-8f78803898641a458f031c5a096ca627c8b870af.tar.xz
Merge pull request #5552 from matrix-org/rav/github_templates
Diffstat (limited to '.github')
-rw-r--r--.github/ISSUE_TEMPLATE/SUPPORT_REQUEST.md5
-rw-r--r--.github/SUPPORT.md6
2 files changed, 6 insertions, 5 deletions
diff --git a/.github/ISSUE_TEMPLATE/SUPPORT_REQUEST.md b/.github/ISSUE_TEMPLATE/SUPPORT_REQUEST.md
index 77581596c4..64c06fe3ce 100644
--- a/.github/ISSUE_TEMPLATE/SUPPORT_REQUEST.md
+++ b/.github/ISSUE_TEMPLATE/SUPPORT_REQUEST.md
@@ -4,6 +4,7 @@ about: I need support for Synapse
 
 ---
 
-# Please ask for support in [**#matrix:matrix.org**](https://matrix.to/#/#matrix:matrix.org)
+Please don't file github issues asking for support.
 
-## Don't file an issue as a support request.
+Instead, please join [`#synapse:matrix.org`](https://matrix.to/#/#synapse:matrix.org)
+(from a matrix.org account if necessary), and ask there.
diff --git a/.github/SUPPORT.md b/.github/SUPPORT.md
index 7a4244f673..fad2dd2efe 100644
--- a/.github/SUPPORT.md
+++ b/.github/SUPPORT.md
@@ -1,3 +1,3 @@
-[**#matrix:matrix.org**](https://matrix.to/#/#matrix:matrix.org) is the official support room for Matrix, and can be accessed by any client from https://matrix.org/docs/projects/try-matrix-now.html 
-
-It can also be access via IRC bridge at irc://irc.freenode.net/matrix or on the web here: https://webchat.freenode.net/?channels=matrix
+[**#synapse:matrix.org**](https://matrix.to/#/#synapse:matrix.org) is the official support room for
+Synapse, and can be accessed by any client from https://matrix.org/docs/projects/try-matrix-now.html.
+Please ask for support there, rather than filing github issues.