1 files changed, 1 insertions, 1 deletions
diff --git a/synapse/rest/admin/users.py b/synapse/rest/admin/users.py
index a31a268ccc..ee73f0233d 100644
--- a/synapse/rest/admin/users.py
+++ b/synapse/rest/admin/users.py
@@ -107,7 +107,7 @@ class UsersRestServletV2(RestServlet):
             )
 
         user_id = parse_string(request, "user_id")
-        name = parse_string(request, "name")
+        name = parse_string(request, "name", encoding="utf-8")
 
         guests = parse_boolean(request, "guests", default=True)
         if self._msc3861_enabled and guests: