1 files changed, 3 insertions, 1 deletions
diff --git a/synapse/storage/registration.py b/synapse/storage/registration.py
index f7d8291281..86fd2600fd 100644
--- a/synapse/storage/registration.py
+++ b/synapse/storage/registration.py
@@ -99,7 +99,9 @@ class RegistrationStore(SQLBaseStore):
         )
 
         if user_info:
-            user_info["password_hash"] = user_info["password_hash"].decode("utf8")
+            user_info["password_hash"] = self.database_engine.load_unicode(
+                user_info["password_hash"]
+            )
 
         defer.returnValue(user_info)