2 files changed, 5 insertions, 2 deletions
diff --git a/synapse/handlers/directory.py b/synapse/handlers/directory.py
index 1b5317edf5..943554ce98 100644
--- a/synapse/handlers/directory.py
+++ b/synapse/handlers/directory.py
@@ -175,6 +175,7 @@ class DirectoryHandler(BaseHandler):
                         "room_alias": room_alias.to_string(),
                     },
                     retry_on_dns_fail=False,
+                    ignore_backoff=True,
                 )
             except CodeMessageException as e:
                 logging.warn("Error retrieving alias")
diff --git a/synapse/handlers/profile.py b/synapse/handlers/profile.py
index abd1fb28cb..9bf638f818 100644
--- a/synapse/handlers/profile.py
+++ b/synapse/handlers/profile.py
@@ -52,7 +52,8 @@ class ProfileHandler(BaseHandler):
                     args={
                         "user_id": target_user.to_string(),
                         "field": "displayname",
-                    }
+                    },
+                    ignore_backoff=True,
                 )
             except CodeMessageException as e:
                 if e.code != 404:
@@ -99,7 +100,8 @@ class ProfileHandler(BaseHandler):
                     args={
                         "user_id": target_user.to_string(),
                         "field": "avatar_url",
-                    }
+                    },
+                    ignore_backoff=True,
                 )
             except CodeMessageException as e:
                 if e.code != 404: