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-rw-r--r--synapse/handlers/presence.py5
1 files changed, 4 insertions, 1 deletions
diff --git a/synapse/handlers/presence.py b/synapse/handlers/presence.py
index 9cc94287b3..e562a2e87a 100644
--- a/synapse/handlers/presence.py
+++ b/synapse/handlers/presence.py
@@ -1174,7 +1174,10 @@ def handle_timeout(state, is_mine, syncing_user_ids, now):
         # If there are have been no sync for a while (and none ongoing),
         # set presence to offline
         if user_id not in syncing_user_ids:
-            if now - state.last_user_sync_ts > SYNC_ONLINE_TIMEOUT:
+            # If the user has done something recently but hasn't synced,
+            # don't set them as offline.
+            sync_or_active = max(state.last_user_sync_ts, state.last_active_ts)
+            if now - sync_or_active > SYNC_ONLINE_TIMEOUT:
                 state = state.copy_and_replace(
                     state=PresenceState.OFFLINE,
                     status_msg=None,