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-rw-r--r--docs/admin_api/user_admin_api.rst21
1 files changed, 21 insertions, 0 deletions
diff --git a/docs/admin_api/user_admin_api.rst b/docs/admin_api/user_admin_api.rst
index 3115951e1f..b3d413cf57 100644
--- a/docs/admin_api/user_admin_api.rst
+++ b/docs/admin_api/user_admin_api.rst
@@ -98,6 +98,8 @@ Body parameters:
 
 - ``deactivated``, optional. If unspecified, deactivation state will be left
   unchanged on existing accounts and set to ``false`` for new accounts.
+  A user cannot be erased by deactivating with this API. For details on deactivating users see
+  `Deactivate Account <#deactivate-account>`_.
 
 If the user already exists then optional parameters default to the current value.
 
@@ -248,6 +250,25 @@ server admin: see `README.rst <README.rst>`_.
 The erase parameter is optional and defaults to ``false``.
 An empty body may be passed for backwards compatibility.
 
+The following actions are performed when deactivating an user:
+
+- Try to unpind 3PIDs from the identity server
+- Remove all 3PIDs from the homeserver
+- Delete all devices and E2EE keys
+- Delete all access tokens
+- Delete the password hash
+- Removal from all rooms the user is a member of
+- Remove the user from the user directory
+- Reject all pending invites
+- Remove all account validity information related to the user
+
+The following additional actions are performed during deactivation if``erase``
+is set to ``true``:
+
+- Remove the user's display name
+- Remove the user's avatar URL
+- Mark the user as erased
+
 
 Reset password
 ==============