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diff --git a/docs/turn-howto.md b/docs/turn-howto.md index 1bd3943f54..b26e41f19e 100644 --- a/docs/turn-howto.md +++ b/docs/turn-howto.md @@ -11,6 +11,13 @@ TURN server. The following sections describe how to install [coturn](<https://github.com/coturn/coturn>) (which implements the TURN REST API) and integrate it with synapse. +## Requirements + +For TURN relaying with `coturn` to work, it must be hosted on a server/endpoint with a public IP. + +Hosting TURN behind a NAT (even with appropriate port forwarding) is known to cause issues +and to often not work. + ## `coturn` Setup ### Initial installation |