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@@ -2,102 +2,446 @@ Upgrading Synapse
 =================
 
 Before upgrading check if any special steps are required to upgrade from the
-what you currently have installed to current version of synapse. The extra
+version you currently have installed to the current version of Synapse. The extra
 instructions that may be required are listed later in this document.
 
-1. If synapse was installed in a virtualenv then activate that virtualenv before
-   upgrading. If synapse is installed in a virtualenv in ``~/synapse/env`` then
-   run:
+* If Synapse was installed using `prebuilt packages
+  <INSTALL.md#prebuilt-packages>`_, you will need to follow the normal process
+  for upgrading those packages.
 
-   .. code:: bash
+* If Synapse was installed from source, then:
 
-       source ~/synapse/env/bin/activate
+  1. Activate the virtualenv before upgrading. For example, if Synapse is
+     installed in a virtualenv in ``~/synapse/env`` then run:
 
-2. If synapse was installed using pip then upgrade to the latest version by
-   running:
+     .. code:: bash
 
-   .. code:: bash
+       source ~/synapse/env/bin/activate
 
-       pip install --upgrade matrix-synapse[all]
+  2. If Synapse was installed using pip then upgrade to the latest version by
+     running:
 
-       # restart synapse
-       synctl restart
+     .. code:: bash
 
+       pip install --upgrade matrix-synapse
 
-   If synapse was installed using git then upgrade to the latest version by
-   running:
+     If Synapse was installed using git then upgrade to the latest version by
+     running:
 
-   .. code:: bash
+     .. code:: bash
 
-       # Pull the latest version of the master branch.
        git pull
+       pip install --upgrade .
 
-       # Update synapse and its python dependencies.
-       pip install --upgrade .[all]
+  3. Restart Synapse:
 
-       # restart synapse
-       ./synctl restart
+     .. code:: bash
 
+       ./synctl restart
 
-To check whether your update was successful, you can check the Server header
-returned by the Client-Server API:
+To check whether your update was successful, you can check the running server
+version with:
 
 .. code:: bash
 
-    # replace <host.name> with the hostname of your synapse homeserver.
-    # You may need to specify a port (eg, :8448) if your server is not
-    # configured on port 443.
-    curl -kv https://<host.name>/_matrix/client/versions 2>&1 | grep "Server:"
+    # you may need to replace 'localhost:8008' if synapse is not configured
+    # to listen on port 8008.
+
+    curl http://localhost:8008/_synapse/admin/v1/server_version
+
+Rolling back to older versions
+------------------------------
+
+Rolling back to previous releases can be difficult, due to database schema
+changes between releases. Where we have been able to test the rollback process,
+this will be noted below.
+
+In general, you will need to undo any changes made during the upgrade process,
+for example:
+
+* pip:
+
+  .. code:: bash
+
+     source env/bin/activate
+     # replace `1.3.0` accordingly:
+     pip install matrix-synapse==1.3.0
+
+* Debian:
+
+  .. code:: bash
+
+     # replace `1.3.0` and `stretch` accordingly:
+     wget https://packages.matrix.org/debian/pool/main/m/matrix-synapse-py3/matrix-synapse-py3_1.3.0+stretch1_amd64.deb
+     dpkg -i matrix-synapse-py3_1.3.0+stretch1_amd64.deb
+
+Upgrading to v1.14.0
+====================
+
+This version includes a database update which is run as part of the upgrade,
+and which may take a couple of minutes in the case of a large server. Synapse
+will not respond to HTTP requests while this update is taking place.
+
+Upgrading to v1.13.0
+====================
+
+Incorrect database migration in old synapse versions
+----------------------------------------------------
+
+A bug was introduced in Synapse 1.4.0 which could cause the room directory to
+be incomplete or empty if Synapse was upgraded directly from v1.2.1 or
+earlier, to versions between v1.4.0 and v1.12.x.
+
+This will *not* be a problem for Synapse installations which were:
+ * created at v1.4.0 or later,
+ * upgraded via v1.3.x, or
+ * upgraded straight from v1.2.1 or earlier to v1.13.0 or later.
+
+If completeness of the room directory is a concern, installations which are
+affected can be repaired as follows:
+
+1. Run the following sql from a `psql` or `sqlite3` console:
+
+   .. code:: sql
+
+     INSERT INTO background_updates (update_name, progress_json, depends_on) VALUES
+        ('populate_stats_process_rooms', '{}', 'current_state_events_membership');
+
+     INSERT INTO background_updates (update_name, progress_json, depends_on) VALUES
+        ('populate_stats_process_users', '{}', 'populate_stats_process_rooms');
+
+2. Restart synapse.
+
+New Single Sign-on HTML Templates
+---------------------------------
+
+New templates (``sso_auth_confirm.html``, ``sso_auth_success.html``, and
+``sso_account_deactivated.html``) were added to Synapse. If your Synapse is
+configured to use SSO and a custom  ``sso_redirect_confirm_template_dir``
+configuration then these templates will need to be copied from
+`synapse/res/templates <synapse/res/templates>`_ into that directory.
+
+Synapse SSO Plugins Method Deprecation
+--------------------------------------
+
+Plugins using the ``complete_sso_login`` method of
+``synapse.module_api.ModuleApi`` should update to using the async/await
+version ``complete_sso_login_async`` which includes additional checks. The
+non-async version is considered deprecated.
+
+Rolling back to v1.12.4 after a failed upgrade
+----------------------------------------------
+
+v1.13.0 includes a lot of large changes. If something problematic occurs, you
+may want to roll-back to a previous version of Synapse. Because v1.13.0 also
+includes a new database schema version, reverting that version is also required
+alongside the generic rollback instructions mentioned above. In short, to roll
+back to v1.12.4 you need to:
+
+1. Stop the server
+2. Decrease the schema version in the database:
+
+   .. code:: sql
+
+      UPDATE schema_version SET version = 57;
+
+3. Downgrade Synapse by following the instructions for your installation method
+   in the "Rolling back to older versions" section above.
+
+
+Upgrading to v1.12.0
+====================
+
+This version includes a database update which is run as part of the upgrade,
+and which may take some time (several hours in the case of a large
+server). Synapse will not respond to HTTP requests while this update is taking
+place.
+
+This is only likely to be a problem in the case of a server which is
+participating in many rooms.
+
+0. As with all upgrades, it is recommended that you have a recent backup of
+   your database which can be used for recovery in the event of any problems.
+
+1. As an initial check to see if you will be affected, you can try running the
+   following query from the `psql` or `sqlite3` console. It is safe to run it
+   while Synapse is still running.
+
+   .. code:: sql
+
+      SELECT MAX(q.v) FROM (
+        SELECT (
+          SELECT ej.json AS v
+          FROM state_events se INNER JOIN event_json ej USING (event_id)
+          WHERE se.room_id=rooms.room_id AND se.type='m.room.create' AND se.state_key=''
+          LIMIT 1
+        ) FROM rooms WHERE rooms.room_version IS NULL
+      ) q;
+
+   This query will take about the same amount of time as the upgrade process: ie,
+   if it takes 5 minutes, then it is likely that Synapse will be unresponsive for
+   5 minutes during the upgrade.
+
+   If you consider an outage of this duration to be acceptable, no further
+   action is necessary and you can simply start Synapse 1.12.0.
+
+   If you would prefer to reduce the downtime, continue with the steps below.
+
+2. The easiest workaround for this issue is to manually
+   create a new index before upgrading. On PostgreSQL, his can be done as follows:
+
+   .. code:: sql
+
+      CREATE INDEX CONCURRENTLY tmp_upgrade_1_12_0_index
+      ON state_events(room_id) WHERE type = 'm.room.create';
+
+   The above query may take some time, but is also safe to run while Synapse is
+   running.
+
+   We assume that no SQLite users have databases large enough to be
+   affected. If you *are* affected, you can run a similar query, omitting the
+   ``CONCURRENTLY`` keyword. Note however that this operation may in itself cause
+   Synapse to stop running for some time. Synapse admins are reminded that
+   `SQLite is not recommended for use outside a test
+   environment <https://github.com/matrix-org/synapse/blob/master/README.rst#using-postgresql>`_.
+
+3. Once the index has been created, the ``SELECT`` query in step 1 above should
+   complete quickly. It is therefore safe to upgrade to Synapse 1.12.0.
+
+4. Once Synapse 1.12.0 has successfully started and is responding to HTTP
+   requests, the temporary index can be removed:
+
+   .. code:: sql
+
+      DROP INDEX tmp_upgrade_1_12_0_index;
+
+Upgrading to v1.10.0
+====================
+
+Synapse will now log a warning on start up if used with a PostgreSQL database
+that has a non-recommended locale set.
+
+See `docs/postgres.md <docs/postgres.md>`_ for details.
+
+
+Upgrading to v1.8.0
+===================
+
+Specifying a ``log_file`` config option will now cause Synapse to refuse to
+start, and should be replaced by with the ``log_config`` option. Support for
+the ``log_file`` option was removed in v1.3.0 and has since had no effect.
+
+
+Upgrading to v1.7.0
+===================
+
+In an attempt to configure Synapse in a privacy preserving way, the default
+behaviours of ``allow_public_rooms_without_auth`` and
+``allow_public_rooms_over_federation`` have been inverted. This means that by
+default, only authenticated users querying the Client/Server API will be able
+to query the room directory, and relatedly that the server will not share
+room directory information with other servers over federation.
+
+If your installation does not explicitly set these settings one way or the other
+and you want either setting to be ``true`` then it will necessary to update
+your homeserver configuration file accordingly.
+
+For more details on the surrounding context see our `explainer
+<https://matrix.org/blog/2019/11/09/avoiding-unwelcome-visitors-on-private-matrix-servers>`_.
+
+
+Upgrading to v1.5.0
+===================
+
+This release includes a database migration which may take several minutes to
+complete if there are a large number (more than a million or so) of entries in
+the ``devices`` table. This is only likely to a be a problem on very large
+installations.
+
 
 Upgrading to v1.4.0
 ===================
 
-Config options
---------------
+New custom templates
+--------------------
 
-**Note: Registration by email address or phone number will not work in this release unless
-some config options are changed from their defaults.**
+If you have configured a custom template directory with the
+``email.template_dir`` option, be aware that there are new templates regarding
+registration and threepid management (see below) that must be included.
+
+* ``registration.html`` and ``registration.txt``
+* ``registration_success.html`` and ``registration_failure.html``
+* ``add_threepid.html`` and  ``add_threepid.txt``
+* ``add_threepid_failure.html`` and ``add_threepid_success.html``
+
+Synapse will expect these files to exist inside the configured template
+directory, and **will fail to start** if they are absent.
+To view the default templates, see `synapse/res/templates
+<https://github.com/matrix-org/synapse/tree/master/synapse/res/templates>`_.
 
-This is due to Synapse v1.4.0 now defaulting to sending registration and password reset tokens
-itself. This is for security reasons as well as putting less reliance on identity servers.
-However, currently Synapse only supports sending emails, and does not have support for
-phone-based password reset or account registration. If Synapse is configured to handle these on
-its own, phone-based password resets and registration will be disabled. For Synapse to send
-emails, the ``email`` block of the config must be filled out. If not, then password resets and
-registration via email will be disabled entirely.
+3pid verification changes
+-------------------------
+
+**Note: As of this release, users will be unable to add phone numbers or email
+addresses to their accounts, without changes to the Synapse configuration. This
+includes adding an email address during registration.**
+
+It is possible for a user to associate an email address or phone number
+with their account, for a number of reasons:
+
+* for use when logging in, as an alternative to the user id.
+* in the case of email, as an alternative contact to help with account recovery.
+* in the case of email, to receive notifications of missed messages.
+
+Before an email address or phone number can be added to a user's account,
+or before such an address is used to carry out a password-reset, Synapse must
+confirm the operation with the owner of the email address or phone number.
+It does this by sending an email or text giving the user a link or token to confirm
+receipt. This process is known as '3pid verification'. ('3pid', or 'threepid',
+stands for third-party identifier, and we use it to refer to external
+identifiers such as email addresses and phone numbers.)
+
+Previous versions of Synapse delegated the task of 3pid verification to an
+identity server by default. In most cases this server is ``vector.im`` or
+``matrix.org``.
+
+In Synapse 1.4.0, for security and privacy reasons, the homeserver will no
+longer delegate this task to an identity server by default. Instead,
+the server administrator will need to explicitly decide how they would like the
+verification messages to be sent.
+
+In the medium term, the ``vector.im`` and ``matrix.org`` identity servers will
+disable support for delegated 3pid verification entirely. However, in order to
+ease the transition, they will retain the capability for a limited
+period. Delegated email verification will be disabled on Monday 2nd December
+2019 (giving roughly 2 months notice). Disabling delegated SMS verification
+will follow some time after that once SMS verification support lands in
+Synapse.
+
+Once delegated 3pid verification support has been disabled in the ``vector.im`` and
+``matrix.org`` identity servers, all Synapse versions that depend on those
+instances will be unable to verify email and phone numbers through them. There
+are no imminent plans to remove delegated 3pid verification from Sydent
+generally. (Sydent is the identity server project that backs the ``vector.im`` and
+``matrix.org`` instances).
+
+Email
+~~~~~
+Following upgrade, to continue verifying email (e.g. as part of the
+registration process), admins can either:-
+
+* Configure Synapse to use an email server.
+* Run or choose an identity server which allows delegated email verification
+  and delegate to it.
+
+Configure SMTP in Synapse
++++++++++++++++++++++++++
+
+To configure an SMTP server for Synapse, modify the configuration section
+headed ``email``, and be sure to have at least the ``smtp_host, smtp_port``
+and ``notif_from`` fields filled out.
 
-This release also deprecates the ``email.trust_identity_server_for_password_resets`` option and
-replaces it with the ``account_threepid_delegates`` dictionary. This option defines whether the
-homeserver should delegate an external server (typically an `identity server
-<https://matrix.org/docs/spec/identity_service/r0.2.1>`_) to handle sending password reset or
-registration messages via email and SMS.
+You may also need to set ``smtp_user``, ``smtp_pass``, and
+``require_transport_security``.
 
-If ``email.trust_identity_server_for_password_resets`` is set to ``true``, and
+See the `sample configuration file <docs/sample_config.yaml>`_ for more details
+on these settings.
+
+Delegate email to an identity server
+++++++++++++++++++++++++++++++++++++
+
+Some admins will wish to continue using email verification as part of the
+registration process, but will not immediately have an appropriate SMTP server
+at hand.
+
+To this end, we will continue to support email verification delegation via the
+``vector.im`` and ``matrix.org`` identity servers for two months. Support for
+delegated email verification will be disabled on Monday 2nd December.
+
+The ``account_threepid_delegates`` dictionary defines whether the homeserver
+should delegate an external server (typically an `identity server
+<https://matrix.org/docs/spec/identity_service/r0.2.1>`_) to handle sending
+confirmation messages via email and SMS.
+
+So to delegate email verification, in ``homeserver.yaml``, set
+``account_threepid_delegates.email`` to the base URL of an identity server. For
+example:
+
+.. code:: yaml
+
+   account_threepid_delegates:
+       email: https://example.com     # Delegate email sending to example.com
+
+Note that ``account_threepid_delegates.email`` replaces the deprecated
+``email.trust_identity_server_for_password_resets``: if
+``email.trust_identity_server_for_password_resets`` is set to ``true``, and
 ``account_threepid_delegates.email`` is not set, then the first entry in
-``trusted_third_party_id_servers`` will be used as the account threepid delegate for email.
-This is to ensure compatibility with existing Synapse installs that set up external server
-handling for these tasks before v1.4.0. If ``email.trust_identity_server_for_password_resets``
-is ``true`` and no trusted identity server domains are configured, Synapse will throw an error.
+``trusted_third_party_id_servers`` will be used as the
+``account_threepid_delegate`` for email. This is to ensure compatibility with
+existing Synapse installs that set up external server handling for these tasks
+before v1.4.0. If ``email.trust_identity_server_for_password_resets`` is
+``true`` and no trusted identity server domains are configured, Synapse will
+report an error and refuse to start.
+
+If ``email.trust_identity_server_for_password_resets`` is ``false`` or absent
+and no ``email`` delegate is configured in ``account_threepid_delegates``,
+then Synapse will send email verification messages itself, using the configured
+SMTP server (see above).
+that type.
+
+Phone numbers
+~~~~~~~~~~~~~
+
+Synapse does not support phone-number verification itself, so the only way to
+maintain the ability for users to add phone numbers to their accounts will be
+by continuing to delegate phone number verification to the ``matrix.org`` and
+``vector.im`` identity servers (or another identity server that supports SMS
+sending).
+
+The ``account_threepid_delegates`` dictionary defines whether the homeserver
+should delegate an external server (typically an `identity server
+<https://matrix.org/docs/spec/identity_service/r0.2.1>`_) to handle sending
+confirmation messages via email and SMS.
+
+So to delegate phone number verification, in ``homeserver.yaml``, set
+``account_threepid_delegates.msisdn`` to the base URL of an identity
+server. For example:
+
+.. code:: yaml
+
+   account_threepid_delegates:
+       msisdn: https://example.com     # Delegate sms sending to example.com
+
+The ``matrix.org`` and ``vector.im`` identity servers will continue to support
+delegated phone number verification via SMS until such time as it is possible
+for admins to configure their servers to perform phone number verification
+directly. More details will follow in a future release.
+
+Rolling back to v1.3.1
+----------------------
 
-If ``email.trust_identity_server_for_password_resets`` is ``false`` or absent and a threepid
-type in ``account_threepid_delegates`` is not set to a domain, then Synapse will attempt to
-send password reset and registration messages for that type.
+If you encounter problems with v1.4.0, it should be possible to roll back to
+v1.3.1, subject to the following:
 
-Email templates
----------------
+* The 'room statistics' engine was heavily reworked in this release (see
+  `#5971 <https://github.com/matrix-org/synapse/pull/5971>`_), including
+  significant changes to the database schema, which are not easily
+  reverted. This will cause the room statistics engine to stop updating when
+  you downgrade.
 
-If you have configured a custom template directory with the ``email.template_dir`` option, be
-aware that there are new templates regarding registration. ``registration.html`` and
-``registration.txt`` have been added and contain the content that is sent to a client upon
-registering via an email address.
+  The room statistics are essentially unused in v1.3.1 (in future versions of
+  Synapse, they will be used to populate the room directory), so there should
+  be no loss of functionality. However, the statistics engine will write errors
+  to the logs, which can be avoided by setting the following in
+  `homeserver.yaml`:
 
-``registration_success.html`` and ``registration_failure.html`` are also new HTML templates
-that will be shown to the user when they click the link in their registration emai , either
-showing them a success or failure page (assuming a redirect URL is not configured).
+  .. code:: yaml
 
-Synapse will expect these files to exist inside the configured template directory. To view the
-default templates, see `synapse/res/templates
-<https://github.com/matrix-org/synapse/tree/master/synapse/res/templates>`_.
+    stats:
+      enabled: false
+
+  Don't forget to re-enable it when you upgrade again, in preparation for its
+  use in the room directory!
 
 Upgrading to v1.2.0
 ===================