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| -rw-r--r-- | ISSUE_TEMPLATE.md | 13 |
1 files changed, 10 insertions, 3 deletions
diff --git a/ISSUE_TEMPLATE.md b/ISSUE_TEMPLATE.md index a3ca19ff72..a03285bc4e 100644 --- a/ISSUE_TEMPLATE.md +++ b/ISSUE_TEMPLATE.md @@ -27,10 +27,17 @@ Describe here the problem that you are experiencing, or the feature you are requ Describe how what happens differs from what you expected. +If you can identify any relevant log snippets from _homeserver.log_, please include +those here (please be careful to remove any personal or private data): + ### Version information <!-- IMPORTANT: please answer the following questions, to help us narrow down the problem --> -- **Homeserver**: was this issue identified on matrix.org or another homeserver? -- **Platform**: tell us about the environment in which your homeserver is operating - - distro, hardware, if it's running in a vm/container, etc. +- **Homeserver**: Was this issue identified on matrix.org or another homeserver? + +If not matrix.org: +- **Version**: What version of Synapse is running? +- **Install method**: package manager/git clone/pip +- **Platform**: Tell us about the environment in which your homeserver is operating + - distro, hardware, if it's running in a vm/container, etc. |