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-rw-r--r--changelog.d/9257.bugfix1
-rw-r--r--synapse/push/mailer.py213
-rw-r--r--tests/push/test_email.py51
3 files changed, 226 insertions, 39 deletions
diff --git a/changelog.d/9257.bugfix b/changelog.d/9257.bugfix
new file mode 100644
index 0000000000..5d0bd88dce
--- /dev/null
+++ b/changelog.d/9257.bugfix
@@ -0,0 +1 @@
+Fix long-standing bug where sending email push would fail for rooms that the server had since left.
diff --git a/synapse/push/mailer.py b/synapse/push/mailer.py
index 8a6dcff30d..d10201b6b3 100644
--- a/synapse/push/mailer.py
+++ b/synapse/push/mailer.py
@@ -34,6 +34,7 @@ from synapse.push.presentable_names import (
     descriptor_from_member_events,
     name_from_member_event,
 )
+from synapse.storage.state import StateFilter
 from synapse.types import StateMap, UserID
 from synapse.util.async_helpers import concurrently_execute
 from synapse.visibility import filter_events_for_client
@@ -110,6 +111,7 @@ class Mailer:
 
         self.sendmail = self.hs.get_sendmail()
         self.store = self.hs.get_datastore()
+        self.state_store = self.hs.get_storage().state
         self.macaroon_gen = self.hs.get_macaroon_generator()
         self.state_handler = self.hs.get_state_handler()
         self.storage = hs.get_storage()
@@ -217,7 +219,17 @@ class Mailer:
         push_actions: Iterable[Dict[str, Any]],
         reason: Dict[str, Any],
     ) -> None:
-        """Send email regarding a user's room notifications"""
+        """
+        Send email regarding a user's room notifications
+
+        Params:
+            app_id: The application receiving the notification.
+            user_id: The user receiving the notification.
+            email_address: The email address receiving the notification.
+            push_actions: All outstanding notifications.
+            reason: The notification that was ready and is the cause of an email
+                being sent.
+        """
         rooms_in_order = deduped_ordered_list([pa["room_id"] for pa in push_actions])
 
         notif_events = await self.store.get_events(
@@ -241,7 +253,7 @@ class Mailer:
         except StoreError:
             user_display_name = user_id
 
-        async def _fetch_room_state(room_id):
+        async def _fetch_room_state(room_id: str) -> None:
             room_state = await self.store.get_current_state_ids(room_id)
             state_by_room[room_id] = room_state
 
@@ -255,7 +267,7 @@ class Mailer:
         rooms = []
 
         for r in rooms_in_order:
-            roomvars = await self.get_room_vars(
+            roomvars = await self._get_room_vars(
                 r, user_id, notifs_by_room[r], notif_events, state_by_room[r]
             )
             rooms.append(roomvars)
@@ -271,7 +283,7 @@ class Mailer:
             # Only one room has new stuff
             room_id = list(notifs_by_room.keys())[0]
 
-            summary_text = await self.make_summary_text_single_room(
+            summary_text = await self._make_summary_text_single_room(
                 room_id,
                 notifs_by_room[room_id],
                 state_by_room[room_id],
@@ -279,13 +291,13 @@ class Mailer:
                 user_id,
             )
         else:
-            summary_text = await self.make_summary_text(
+            summary_text = await self._make_summary_text(
                 notifs_by_room, state_by_room, notif_events, reason
             )
 
         template_vars = {
             "user_display_name": user_display_name,
-            "unsubscribe_link": self.make_unsubscribe_link(
+            "unsubscribe_link": self._make_unsubscribe_link(
                 user_id, app_id, email_address
             ),
             "summary_text": summary_text,
@@ -349,7 +361,7 @@ class Mailer:
             )
         )
 
-    async def get_room_vars(
+    async def _get_room_vars(
         self,
         room_id: str,
         user_id: str,
@@ -357,6 +369,20 @@ class Mailer:
         notif_events: Dict[str, EventBase],
         room_state_ids: StateMap[str],
     ) -> Dict[str, Any]:
+        """
+        Generate the variables for notifications on a per-room basis.
+
+        Args:
+            room_id: The room ID
+            user_id: The user receiving the notification.
+            notifs: The outstanding push actions for this room.
+            notif_events: The events related to the above notifications.
+            room_state_ids: The event IDs of the current room state.
+
+        Returns:
+             A dictionary to be added to the template context.
+        """
+
         # Check if one of the notifs is an invite event for the user.
         is_invite = False
         for n in notifs:
@@ -373,12 +399,12 @@ class Mailer:
             "hash": string_ordinal_total(room_id),  # See sender avatar hash
             "notifs": [],
             "invite": is_invite,
-            "link": self.make_room_link(room_id),
+            "link": self._make_room_link(room_id),
         }  # type: Dict[str, Any]
 
         if not is_invite:
             for n in notifs:
-                notifvars = await self.get_notif_vars(
+                notifvars = await self._get_notif_vars(
                     n, user_id, notif_events[n["event_id"]], room_state_ids
                 )
 
@@ -405,13 +431,26 @@ class Mailer:
 
         return room_vars
 
-    async def get_notif_vars(
+    async def _get_notif_vars(
         self,
         notif: Dict[str, Any],
         user_id: str,
         notif_event: EventBase,
         room_state_ids: StateMap[str],
     ) -> Dict[str, Any]:
+        """
+        Generate the variables for a single notification.
+
+        Args:
+            notif: The outstanding notification for this room.
+            user_id: The user receiving the notification.
+            notif_event: The event related to the above notification.
+            room_state_ids: The event IDs of the current room state.
+
+        Returns:
+             A dictionary to be added to the template context.
+        """
+
         results = await self.store.get_events_around(
             notif["room_id"],
             notif["event_id"],
@@ -420,7 +459,7 @@ class Mailer:
         )
 
         ret = {
-            "link": self.make_notif_link(notif),
+            "link": self._make_notif_link(notif),
             "ts": notif["received_ts"],
             "messages": [],
         }
@@ -431,22 +470,51 @@ class Mailer:
         the_events.append(notif_event)
 
         for event in the_events:
-            messagevars = await self.get_message_vars(notif, event, room_state_ids)
+            messagevars = await self._get_message_vars(notif, event, room_state_ids)
             if messagevars is not None:
                 ret["messages"].append(messagevars)
 
         return ret
 
-    async def get_message_vars(
+    async def _get_message_vars(
         self, notif: Dict[str, Any], event: EventBase, room_state_ids: StateMap[str]
     ) -> Optional[Dict[str, Any]]:
+        """
+        Generate the variables for a single event, if possible.
+
+        Args:
+            notif: The outstanding notification for this room.
+            event: The event under consideration.
+            room_state_ids: The event IDs of the current room state.
+
+        Returns:
+             A dictionary to be added to the template context, or None if the
+             event cannot be processed.
+        """
         if event.type != EventTypes.Message and event.type != EventTypes.Encrypted:
             return None
 
-        sender_state_event_id = room_state_ids[("m.room.member", event.sender)]
-        sender_state_event = await self.store.get_event(sender_state_event_id)
-        sender_name = name_from_member_event(sender_state_event)
-        sender_avatar_url = sender_state_event.content.get("avatar_url")
+        # Get the sender's name and avatar from the room state.
+        type_state_key = ("m.room.member", event.sender)
+        sender_state_event_id = room_state_ids.get(type_state_key)
+        if sender_state_event_id:
+            sender_state_event = await self.store.get_event(
+                sender_state_event_id
+            )  # type: Optional[EventBase]
+        else:
+            # Attempt to check the historical state for the room.
+            historical_state = await self.state_store.get_state_for_event(
+                event.event_id, StateFilter.from_types((type_state_key,))
+            )
+            sender_state_event = historical_state.get(type_state_key)
+
+        if sender_state_event:
+            sender_name = name_from_member_event(sender_state_event)
+            sender_avatar_url = sender_state_event.content.get("avatar_url")
+        else:
+            # No state could be found, fallback to the MXID.
+            sender_name = event.sender
+            sender_avatar_url = None
 
         # 'hash' for deterministically picking default images: use
         # sender_hash % the number of default images to choose from
@@ -471,18 +539,25 @@ class Mailer:
         ret["msgtype"] = msgtype
 
         if msgtype == "m.text":
-            self.add_text_message_vars(ret, event)
+            self._add_text_message_vars(ret, event)
         elif msgtype == "m.image":
-            self.add_image_message_vars(ret, event)
+            self._add_image_message_vars(ret, event)
 
         if "body" in event.content:
             ret["body_text_plain"] = event.content["body"]
 
         return ret
 
-    def add_text_message_vars(
+    def _add_text_message_vars(
         self, messagevars: Dict[str, Any], event: EventBase
     ) -> None:
+        """
+        Potentially add a sanitised message body to the message variables.
+
+        Args:
+            messagevars: The template context to be modified.
+            event: The event under consideration.
+        """
         msgformat = event.content.get("format")
 
         messagevars["format"] = msgformat
@@ -495,16 +570,20 @@ class Mailer:
         elif body:
             messagevars["body_text_html"] = safe_text(body)
 
-    def add_image_message_vars(
+    def _add_image_message_vars(
         self, messagevars: Dict[str, Any], event: EventBase
     ) -> None:
         """
         Potentially add an image URL to the message variables.
+
+        Args:
+            messagevars: The template context to be modified.
+            event: The event under consideration.
         """
         if "url" in event.content:
             messagevars["image_url"] = event.content["url"]
 
-    async def make_summary_text_single_room(
+    async def _make_summary_text_single_room(
         self,
         room_id: str,
         notifs: List[Dict[str, Any]],
@@ -517,7 +596,7 @@ class Mailer:
 
         Args:
             room_id: The ID of the room.
-            notifs: The notifications for this room.
+            notifs: The push actions for this room.
             room_state_ids: The state map for the room.
             notif_events: A map of event ID -> notification event.
             user_id: The user receiving the notification.
@@ -600,11 +679,11 @@ class Mailer:
                     "app": self.app_name,
                 }
 
-            return await self.make_summary_text_from_member_events(
+            return await self._make_summary_text_from_member_events(
                 room_id, notifs, room_state_ids, notif_events
             )
 
-    async def make_summary_text(
+    async def _make_summary_text(
         self,
         notifs_by_room: Dict[str, List[Dict[str, Any]]],
         room_state_ids: Dict[str, StateMap[str]],
@@ -615,7 +694,7 @@ class Mailer:
         Make a summary text for the email when multiple rooms have notifications.
 
         Args:
-            notifs_by_room: A map of room ID to the notifications for that room.
+            notifs_by_room: A map of room ID to the push actions for that room.
             room_state_ids: A map of room ID to the state map for that room.
             notif_events: A map of event ID -> notification event.
             reason: The reason this notification is being sent.
@@ -632,11 +711,11 @@ class Mailer:
             }
 
         room_id = reason["room_id"]
-        return await self.make_summary_text_from_member_events(
+        return await self._make_summary_text_from_member_events(
             room_id, notifs_by_room[room_id], room_state_ids[room_id], notif_events
         )
 
-    async def make_summary_text_from_member_events(
+    async def _make_summary_text_from_member_events(
         self,
         room_id: str,
         notifs: List[Dict[str, Any]],
@@ -648,7 +727,7 @@ class Mailer:
 
         Args:
             room_id: The ID of the room.
-            notifs: The notifications for this room.
+            notifs: The push actions for this room.
             room_state_ids: The state map for the room.
             notif_events: A map of event ID -> notification event.
 
@@ -657,14 +736,45 @@ class Mailer:
         """
         # If the room doesn't have a name, say who the messages
         # are from explicitly to avoid, "messages in the Bob room"
-        sender_ids = {notif_events[n["event_id"]].sender for n in notifs}
 
-        member_events = await self.store.get_events(
-            [room_state_ids[("m.room.member", s)] for s in sender_ids]
-        )
+        # Find the latest event ID for each sender, note that the notifications
+        # are already in descending received_ts.
+        sender_ids = {}
+        for n in notifs:
+            sender = notif_events[n["event_id"]].sender
+            if sender not in sender_ids:
+                sender_ids[sender] = n["event_id"]
+
+        # Get the actual member events (in order to calculate a pretty name for
+        # the room).
+        member_event_ids = []
+        member_events = {}
+        for sender_id, event_id in sender_ids.items():
+            type_state_key = ("m.room.member", sender_id)
+            sender_state_event_id = room_state_ids.get(type_state_key)
+            if sender_state_event_id:
+                member_event_ids.append(sender_state_event_id)
+            else:
+                # Attempt to check the historical state for the room.
+                historical_state = await self.state_store.get_state_for_event(
+                    event_id, StateFilter.from_types((type_state_key,))
+                )
+                sender_state_event = historical_state.get(type_state_key)
+                if sender_state_event:
+                    member_events[event_id] = sender_state_event
+        member_events.update(await self.store.get_events(member_event_ids))
+
+        if not member_events:
+            # No member events were found! Maybe the room is empty?
+            # Fallback to the room ID (note that if there was a room name this
+            # would already have been used previously).
+            return self.email_subjects.messages_in_room % {
+                "room": room_id,
+                "app": self.app_name,
+            }
 
         # There was a single sender.
-        if len(sender_ids) == 1:
+        if len(member_events) == 1:
             return self.email_subjects.messages_from_person % {
                 "person": descriptor_from_member_events(member_events.values()),
                 "app": self.app_name,
@@ -676,7 +786,16 @@ class Mailer:
             "app": self.app_name,
         }
 
-    def make_room_link(self, room_id: str) -> str:
+    def _make_room_link(self, room_id: str) -> str:
+        """
+        Generate a link to open a room in the web client.
+
+        Args:
+            room_id: The room ID to generate a link to.
+
+        Returns:
+             A link to open a room in the web client.
+        """
         if self.hs.config.email_riot_base_url:
             base_url = "%s/#/room" % (self.hs.config.email_riot_base_url)
         elif self.app_name == "Vector":
@@ -686,7 +805,16 @@ class Mailer:
             base_url = "https://matrix.to/#"
         return "%s/%s" % (base_url, room_id)
 
-    def make_notif_link(self, notif: Dict[str, str]) -> str:
+    def _make_notif_link(self, notif: Dict[str, str]) -> str:
+        """
+        Generate a link to open an event in the web client.
+
+        Args:
+            notif: The notification to generate a link for.
+
+        Returns:
+             A link to open the notification in the web client.
+        """
         if self.hs.config.email_riot_base_url:
             return "%s/#/room/%s/%s" % (
                 self.hs.config.email_riot_base_url,
@@ -702,9 +830,20 @@ class Mailer:
         else:
             return "https://matrix.to/#/%s/%s" % (notif["room_id"], notif["event_id"])
 
-    def make_unsubscribe_link(
+    def _make_unsubscribe_link(
         self, user_id: str, app_id: str, email_address: str
     ) -> str:
+        """
+        Generate a link to unsubscribe from email notifications.
+
+        Args:
+            user_id: The user receiving the notification.
+            app_id: The application receiving the notification.
+            email_address: The email address receiving the notification.
+
+        Returns:
+             A link to unsubscribe from email notifications.
+        """
         params = {
             "access_token": self.macaroon_gen.generate_delete_pusher_token(user_id),
             "app_id": app_id,
diff --git a/tests/push/test_email.py b/tests/push/test_email.py
index c4e1e7ed85..22f452ec24 100644
--- a/tests/push/test_email.py
+++ b/tests/push/test_email.py
@@ -124,13 +124,18 @@ class EmailPusherTests(HomeserverTestCase):
         )
         self.helper.join(room=room, user=self.others[0].id, tok=self.others[0].token)
 
-        # The other user sends some messages
+        # The other user sends a single message.
         self.helper.send(room, body="Hi!", tok=self.others[0].token)
-        self.helper.send(room, body="There!", tok=self.others[0].token)
 
         # We should get emailed about that message
         self._check_for_mail()
 
+        # The other user sends multiple messages.
+        self.helper.send(room, body="Hi!", tok=self.others[0].token)
+        self.helper.send(room, body="There!", tok=self.others[0].token)
+
+        self._check_for_mail()
+
     def test_invite_sends_email(self):
         # Create a room and invite the user to it
         room = self.helper.create_room_as(self.others[0].id, tok=self.others[0].token)
@@ -217,6 +222,45 @@ class EmailPusherTests(HomeserverTestCase):
         # We should get emailed about those messages
         self._check_for_mail()
 
+    def test_empty_room(self):
+        """All users leaving a room shouldn't cause the pusher to break."""
+        # Create a simple room with two users
+        room = self.helper.create_room_as(self.user_id, tok=self.access_token)
+        self.helper.invite(
+            room=room, src=self.user_id, tok=self.access_token, targ=self.others[0].id
+        )
+        self.helper.join(room=room, user=self.others[0].id, tok=self.others[0].token)
+
+        # The other user sends a single message.
+        self.helper.send(room, body="Hi!", tok=self.others[0].token)
+
+        # Leave the room before the message is processed.
+        self.helper.leave(room, self.user_id, tok=self.access_token)
+        self.helper.leave(room, self.others[0].id, tok=self.others[0].token)
+
+        # We should get emailed about that message
+        self._check_for_mail()
+
+    def test_empty_room_multiple_messages(self):
+        """All users leaving a room shouldn't cause the pusher to break."""
+        # Create a simple room with two users
+        room = self.helper.create_room_as(self.user_id, tok=self.access_token)
+        self.helper.invite(
+            room=room, src=self.user_id, tok=self.access_token, targ=self.others[0].id
+        )
+        self.helper.join(room=room, user=self.others[0].id, tok=self.others[0].token)
+
+        # The other user sends a single message.
+        self.helper.send(room, body="Hi!", tok=self.others[0].token)
+        self.helper.send(room, body="There!", tok=self.others[0].token)
+
+        # Leave the room before the message is processed.
+        self.helper.leave(room, self.user_id, tok=self.access_token)
+        self.helper.leave(room, self.others[0].id, tok=self.others[0].token)
+
+        # We should get emailed about that message
+        self._check_for_mail()
+
     def test_encrypted_message(self):
         room = self.helper.create_room_as(self.user_id, tok=self.access_token)
         self.helper.invite(
@@ -269,3 +313,6 @@ class EmailPusherTests(HomeserverTestCase):
         pushers = list(pushers)
         self.assertEqual(len(pushers), 1)
         self.assertTrue(pushers[0].last_stream_ordering > last_stream_ordering)
+
+        # Reset the attempts.
+        self.email_attempts = []