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-rw-r--r--.github/ISSUE_TEMPLATE.md5
-rw-r--r--.github/ISSUE_TEMPLATE/BUG_REPORT.md8
2 files changed, 10 insertions, 3 deletions
diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md
new file mode 100644
index 0000000000..1632170c9d
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE.md
@@ -0,0 +1,5 @@
+**If you are looking for support** please ask in **#synapse:matrix.org**
+(using a matrix.org account if necessary). We do not use GitHub issues for
+support.
+
+**If you want to report a security issue** please see https://matrix.org/security-disclosure-policy/
diff --git a/.github/ISSUE_TEMPLATE/BUG_REPORT.md b/.github/ISSUE_TEMPLATE/BUG_REPORT.md
index 9dd05bcba3..75c9b2c9fe 100644
--- a/.github/ISSUE_TEMPLATE/BUG_REPORT.md
+++ b/.github/ISSUE_TEMPLATE/BUG_REPORT.md
@@ -4,11 +4,13 @@ about: Create a report to help us improve
 
 ---
 
-<!--
+**THIS IS NOT A SUPPORT CHANNEL!**
+**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**,
+please ask in **#synapse:matrix.org** (using a matrix.org account if necessary)
 
-**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**:
-You will likely get better support more quickly if you ask in ** #synapse:matrix.org ** ;)
+<!--
 
+If you want to report a security issue, please see https://matrix.org/security-disclosure-policy/
 
 This is a bug report template. By following the instructions below and
 filling out the sections with your information, you will help the us to get all