diff options
Diffstat (limited to '.github/ISSUE_TEMPLATE/BUG_REPORT.md')
| -rw-r--r-- | .github/ISSUE_TEMPLATE/BUG_REPORT.md | 28 |
1 files changed, 17 insertions, 11 deletions
diff --git a/.github/ISSUE_TEMPLATE/BUG_REPORT.md b/.github/ISSUE_TEMPLATE/BUG_REPORT.md index 5cf844bfb1..75c9b2c9fe 100644 --- a/.github/ISSUE_TEMPLATE/BUG_REPORT.md +++ b/.github/ISSUE_TEMPLATE/BUG_REPORT.md @@ -4,11 +4,13 @@ about: Create a report to help us improve --- -<!-- +**THIS IS NOT A SUPPORT CHANNEL!** +**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**, +please ask in **#synapse:matrix.org** (using a matrix.org account if necessary) -**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**: -You will likely get better support more quickly if you ask in ** #matrix:matrix.org ** ;) +<!-- +If you want to report a security issue, please see https://matrix.org/security-disclosure-policy/ This is a bug report template. By following the instructions below and filling out the sections with your information, you will help the us to get all @@ -44,22 +46,26 @@ those (please be careful to remove any personal or private data). Please surroun <!-- IMPORTANT: please answer the following questions, to help us narrow down the problem --> <!-- Was this issue identified on matrix.org or another homeserver? --> -- **Homeserver**: +- **Homeserver**: If not matrix.org: <!-- -What version of Synapse is running? -You can find the Synapse version by inspecting the server headers (replace matrix.org with -your own homeserver domain): -$ curl -v https://matrix.org/_matrix/client/versions 2>&1 | grep "Server:" + What version of Synapse is running? + +You can find the Synapse version with this command: + +$ curl http://localhost:8008/_synapse/admin/v1/server_version + +(You may need to replace `localhost:8008` if Synapse is not configured to +listen on that port.) --> -- **Version**: +- **Version**: -- **Install method**: +- **Install method**: <!-- examples: package manager/git clone/pip --> -- **Platform**: +- **Platform**: <!-- Tell us about the environment in which your homeserver is operating distro, hardware, if it's running in a vm/container, etc. |