Stop user directory from failing if it encounters users not in the `users` table. (#11053)

The following scenarios would halt the user directory updater:

- user joins room
- user leaves room
- user present in room which switches from private to public, or vice versa.

for two classes of users:

- appservice senders
- users missing from the user table.

If this happened, the user directory would be stuck, unable to make forward progress.

Exclude both cases from the user directory, so that we ignore them.

Co-authored-by: Eric Eastwood <erice@element.io>
Co-authored-by: reivilibre <oliverw@matrix.org>
Co-authored-by: Sean Quah <8349537+squahtx@users.noreply.github.com>
Co-authored-by: Brendan Abolivier <babolivier@matrix.org>

3 files changed, 202 insertions, 7 deletions

diff --git a/synapse/storage/databases/main/client_ips.py b/synapse/storage/databases/main/client_ips.py
index c77acc7c84..6c1ef09049 100644
--- a/synapse/storage/databases/main/client_ips.py
+++ b/synapse/storage/databases/main/client_ips.py
@@ -538,15 +538,20 @@ class ClientIpStore(ClientIpWorkerStore):
         """
         ret = await super().get_last_client_ip_by_device(user_id, device_id)
 
-        # Update what is retrieved from the database with data which is pending insertion.
+        # Update what is retrieved from the database with data which is pending
+        # insertion, as if it has already been stored in the database.
         for key in self._batch_row_update:
-            uid, access_token, ip = key
+            uid, _access_token, ip = key
             if uid == user_id:
                 user_agent, did, last_seen = self._batch_row_update[key]
+
+                if did is None:
+                    # These updates don't make it to the `devices` table
+                    continue
+
                 if not device_id or did == device_id:
-                    ret[(user_id, device_id)] = {
+                    ret[(user_id, did)] = {
                         "user_id": user_id,
-                        "access_token": access_token,
                         "ip": ip,
                         "user_agent": user_agent,
                         "device_id": did,
diff --git a/synapse/storage/databases/main/user_directory.py b/synapse/storage/databases/main/user_directory.py
index 5c713a732e..e98a45b6af 100644
--- a/synapse/storage/databases/main/user_directory.py
+++ b/synapse/storage/databases/main/user_directory.py
@@ -26,6 +26,8 @@ from typing import (
     cast,
 )
 
+from synapse.api.errors import StoreError
+
 if TYPE_CHECKING:
     from synapse.server import HomeServer
 
@@ -383,7 +385,19 @@ class UserDirectoryBackgroundUpdateStore(StateDeltasStore):
         """Certain classes of local user are omitted from the user directory.
         Is this user one of them?
         """
-        # App service users aren't usually contactable, so exclude them.
+        # We're opting to exclude the appservice sender (user defined by the
+        # `sender_localpart` in the appservice registration) even though
+        # technically it could be DM-able. In the future, this could potentially
+        # be configurable per-appservice whether the appservice sender can be
+        # contacted.
+        if self.get_app_service_by_user_id(user) is not None:
+            return False
+
+        # We're opting to exclude appservice users (anyone matching the user
+        # namespace regex in the appservice registration) even though technically
+        # they could be DM-able. In the future, this could potentially
+        # be configurable per-appservice whether the appservice users can be
+        # contacted.
         if self.get_if_app_services_interested_in_user(user):
             # TODO we might want to make this configurable for each app service
             return False
@@ -393,8 +407,14 @@ class UserDirectoryBackgroundUpdateStore(StateDeltasStore):
             return False
 
         # Deactivated users aren't contactable, so should not appear in the user directory.
-        if await self.get_user_deactivated_status(user):
+        try:
+            if await self.get_user_deactivated_status(user):
+                return False
+        except StoreError:
+            # No such user in the users table. No need to do this when calling
+            # is_support_user---that returns False if the user is missing.
             return False
+
         return True
 
     async def is_room_world_readable_or_publicly_joinable(self, room_id: str) -> bool:
diff --git a/synapse/storage/state.py b/synapse/storage/state.py
index 5e86befde4..b5ba1560d1 100644
--- a/synapse/storage/state.py
+++ b/synapse/storage/state.py
@@ -15,9 +15,11 @@ import logging
 from typing import (
     TYPE_CHECKING,
     Awaitable,
+    Collection,
     Dict,
     Iterable,
     List,
+    Mapping,
     Optional,
     Set,
     Tuple,
@@ -29,7 +31,7 @@ from frozendict import frozendict
 
 from synapse.api.constants import EventTypes
 from synapse.events import EventBase
-from synapse.types import MutableStateMap, StateMap
+from synapse.types import MutableStateMap, StateKey, StateMap
 
 if TYPE_CHECKING:
     from typing import FrozenSet  # noqa: used within quoted type hint; flake8 sad
@@ -134,6 +136,23 @@ class StateFilter:
             include_others=True,
         )
 
+    @staticmethod
+    def freeze(types: Mapping[str, Optional[Collection[str]]], include_others: bool):
+        """
+        Returns a (frozen) StateFilter with the same contents as the parameters
+        specified here, which can be made of mutable types.
+        """
+        types_with_frozen_values: Dict[str, Optional[FrozenSet[str]]] = {}
+        for state_types, state_keys in types.items():
+            if state_keys is not None:
+                types_with_frozen_values[state_types] = frozenset(state_keys)
+            else:
+                types_with_frozen_values[state_types] = None
+
+        return StateFilter(
+            frozendict(types_with_frozen_values), include_others=include_others
+        )
+
     def return_expanded(self) -> "StateFilter":
         """Creates a new StateFilter where type wild cards have been removed
         (except for memberships). The returned filter is a superset of the
@@ -356,6 +375,157 @@ class StateFilter:
 
         return member_filter, non_member_filter
 
+    def _decompose_into_four_parts(
+        self,
+    ) -> Tuple[Tuple[bool, Set[str]], Tuple[Set[str], Set[StateKey]]]:
+        """
+        Decomposes this state filter into 4 constituent parts, which can be
+        thought of as this:
+            all? - minus_wildcards + plus_wildcards + plus_state_keys
+
+        where
+        * all represents ALL state
+        * minus_wildcards represents entire state types to remove
+        * plus_wildcards represents entire state types to add
+        * plus_state_keys represents individual state keys to add
+
+        See `recompose_from_four_parts` for the other direction of this
+        correspondence.
+        """
+        is_all = self.include_others
+        excluded_types: Set[str] = {t for t in self.types if is_all}
+        wildcard_types: Set[str] = {t for t, s in self.types.items() if s is None}
+        concrete_keys: Set[StateKey] = set(self.concrete_types())
+
+        return (is_all, excluded_types), (wildcard_types, concrete_keys)
+
+    @staticmethod
+    def _recompose_from_four_parts(
+        all_part: bool,
+        minus_wildcards: Set[str],
+        plus_wildcards: Set[str],
+        plus_state_keys: Set[StateKey],
+    ) -> "StateFilter":
+        """
+        Recomposes a state filter from 4 parts.
+
+        See `decompose_into_four_parts` (the other direction of this
+        correspondence) for descriptions on each of the parts.
+        """
+
+        # {state type -> set of state keys OR None for wildcard}
+        # (The same structure as that of a StateFilter.)
+        new_types: Dict[str, Optional[Set[str]]] = {}
+
+        # if we start with all, insert the excluded statetypes as empty sets
+        # to prevent them from being included
+        if all_part:
+            new_types.update({state_type: set() for state_type in minus_wildcards})
+
+        # insert the plus wildcards
+        new_types.update({state_type: None for state_type in plus_wildcards})
+
+        # insert the specific state keys
+        for state_type, state_key in plus_state_keys:
+            if state_type in new_types:
+                entry = new_types[state_type]
+                if entry is not None:
+                    entry.add(state_key)
+            elif not all_part:
+                # don't insert if the entire type is already included by
+                # include_others as this would actually shrink the state allowed
+                # by this filter.
+                new_types[state_type] = {state_key}
+
+        return StateFilter.freeze(new_types, include_others=all_part)
+
+    def approx_difference(self, other: "StateFilter") -> "StateFilter":
+        """
+        Returns a state filter which represents `self - other`.
+
+        This is useful for determining what state remains to be pulled out of the
+        database if we want the state included by `self` but already have the state
+        included by `other`.
+
+        The returned state filter
+        - MUST include all state events that are included by this filter (`self`)
+          unless they are included by `other`;
+        - MUST NOT include state events not included by this filter (`self`); and
+        - MAY be an over-approximation: the returned state filter
+          MAY additionally include some state events from `other`.
+
+        This implementation attempts to return the narrowest such state filter.
+        In the case that `self` contains wildcards for state types where
+        `other` contains specific state keys, an approximation must be made:
+        the returned state filter keeps the wildcard, as state filters are not
+        able to express 'all state keys except some given examples'.
+        e.g.
+            StateFilter(m.room.member -> None (wildcard))
+                minus
+            StateFilter(m.room.member -> {'@wombat:example.org'})
+                is approximated as
+            StateFilter(m.room.member -> None (wildcard))
+        """
+
+        # We first transform self and other into an alternative representation:
+        #   - whether or not they include all events to begin with ('all')
+        #   - if so, which event types are excluded? ('excludes')
+        #   - which entire event types to include ('wildcards')
+        #   - which concrete state keys to include ('concrete state keys')
+        (self_all, self_excludes), (
+            self_wildcards,
+            self_concrete_keys,
+        ) = self._decompose_into_four_parts()
+        (other_all, other_excludes), (
+            other_wildcards,
+            other_concrete_keys,
+        ) = other._decompose_into_four_parts()
+
+        # Start with an estimate of the difference based on self
+        new_all = self_all
+        # Wildcards from the other can be added to the exclusion filter
+        new_excludes = self_excludes | other_wildcards
+        # We remove wildcards that appeared as wildcards in the other
+        new_wildcards = self_wildcards - other_wildcards
+        # We filter out the concrete state keys that appear in the other
+        # as wildcards or concrete state keys.
+        new_concrete_keys = {
+            (state_type, state_key)
+            for (state_type, state_key) in self_concrete_keys
+            if state_type not in other_wildcards
+        } - other_concrete_keys
+
+        if other_all:
+            if self_all:
+                # If self starts with all, then we add as wildcards any
+                # types which appear in the other's exclusion filter (but
+                # aren't in the self exclusion filter). This is as the other
+                # filter will return everything BUT the types in its exclusion, so
+                # we need to add those excluded types that also match the self
+                # filter as wildcard types in the new filter.
+                new_wildcards |= other_excludes.difference(self_excludes)
+
+            # If other is an `include_others` then the difference isn't.
+            new_all = False
+            # (We have no need for excludes when we don't start with all, as there
+            #  is nothing to exclude.)
+            new_excludes = set()
+
+            # We also filter out all state types that aren't in the exclusion
+            # list of the other.
+            new_wildcards &= other_excludes
+            new_concrete_keys = {
+                (state_type, state_key)
+                for (state_type, state_key) in new_concrete_keys
+                if state_type in other_excludes
+            }
+
+        # Transform our newly-constructed state filter from the alternative
+        # representation back into the normal StateFilter representation.
+        return StateFilter._recompose_from_four_parts(
+            new_all, new_excludes, new_wildcards, new_concrete_keys
+        )
+
 
 class StateGroupStorage:
     """High level interface to fetching state for event."""