Improve logging and opentracing for to-device message handling (#14598)

A batch of changes intended to make it easier to trace to-device messages through the system.

The intention here is that a client can set a property org.matrix.msgid in any to-device message it sends. That ID is then included in any tracing or logging related to the message. (Suggestions as to where this field should be documented welcome. I'm not enthusiastic about speccing it - it's very much an optional extra to help with debugging.)

I've also generally improved the data we send to opentracing for these messages.

3 files changed, 41 insertions, 24 deletions

diff --git a/synapse/handlers/appservice.py b/synapse/handlers/appservice.py
index f68027aaed..5d1d21cdc8 100644
--- a/synapse/handlers/appservice.py
+++ b/synapse/handlers/appservice.py
@@ -578,9 +578,6 @@ class ApplicationServicesHandler:
             device_id,
         ), messages in recipient_device_to_messages.items():
             for message_json in messages:
-                # Remove 'message_id' from the to-device message, as it's an internal ID
-                message_json.pop("message_id", None)
-
                 message_payload.append(
                     {
                         "to_user_id": user_id,
diff --git a/synapse/handlers/devicemessage.py b/synapse/handlers/devicemessage.py
index 444c08bc2e..75e89850f5 100644
--- a/synapse/handlers/devicemessage.py
+++ b/synapse/handlers/devicemessage.py
@@ -15,7 +15,7 @@
 import logging
 from typing import TYPE_CHECKING, Any, Dict
 
-from synapse.api.constants import EduTypes, ToDeviceEventTypes
+from synapse.api.constants import EduTypes, EventContentFields, ToDeviceEventTypes
 from synapse.api.errors import SynapseError
 from synapse.api.ratelimiting import Ratelimiter
 from synapse.logging.context import run_in_background
@@ -216,14 +216,24 @@ class DeviceMessageHandler:
         """
         sender_user_id = requester.user.to_string()
 
-        message_id = random_string(16)
-        set_tag(SynapseTags.TO_DEVICE_MESSAGE_ID, message_id)
-
-        log_kv({"number_of_to_device_messages": len(messages)})
-        set_tag("sender", sender_user_id)
+        set_tag(SynapseTags.TO_DEVICE_TYPE, message_type)
+        set_tag(SynapseTags.TO_DEVICE_SENDER, sender_user_id)
         local_messages = {}
         remote_messages: Dict[str, Dict[str, Dict[str, JsonDict]]] = {}
         for user_id, by_device in messages.items():
+            # add an opentracing log entry for each message
+            for device_id, message_content in by_device.items():
+                log_kv(
+                    {
+                        "event": "send_to_device_message",
+                        "user_id": user_id,
+                        "device_id": device_id,
+                        EventContentFields.TO_DEVICE_MSGID: message_content.get(
+                            EventContentFields.TO_DEVICE_MSGID
+                        ),
+                    }
+                )
+
             # Ratelimit local cross-user key requests by the sending device.
             if (
                 message_type == ToDeviceEventTypes.RoomKeyRequest
@@ -233,6 +243,7 @@ class DeviceMessageHandler:
                     requester, (sender_user_id, requester.device_id)
                 )
                 if not allowed:
+                    log_kv({"message": f"dropping key requests to {user_id}"})
                     logger.info(
                         "Dropping room_key_request from %s to %s due to rate limit",
                         sender_user_id,
@@ -247,18 +258,11 @@ class DeviceMessageHandler:
                         "content": message_content,
                         "type": message_type,
                         "sender": sender_user_id,
-                        "message_id": message_id,
                     }
                     for device_id, message_content in by_device.items()
                 }
                 if messages_by_device:
                     local_messages[user_id] = messages_by_device
-                    log_kv(
-                        {
-                            "user_id": user_id,
-                            "device_id": list(messages_by_device),
-                        }
-                    )
             else:
                 destination = get_domain_from_id(user_id)
                 remote_messages.setdefault(destination, {})[user_id] = by_device
@@ -267,7 +271,11 @@ class DeviceMessageHandler:
 
         remote_edu_contents = {}
         for destination, messages in remote_messages.items():
-            log_kv({"destination": destination})
+            # The EDU contains a "message_id" property which is used for
+            # idempotence. Make up a random one.
+            message_id = random_string(16)
+            log_kv({"destination": destination, "message_id": message_id})
+
             remote_edu_contents[destination] = {
                 "messages": messages,
                 "sender": sender_user_id,
diff --git a/synapse/handlers/sync.py b/synapse/handlers/sync.py
index 0b395a104d..dace9b606f 100644
--- a/synapse/handlers/sync.py
+++ b/synapse/handlers/sync.py
@@ -31,14 +31,20 @@ from typing import (
 import attr
 from prometheus_client import Counter
 
-from synapse.api.constants import EventTypes, Membership
+from synapse.api.constants import EventContentFields, EventTypes, Membership
 from synapse.api.filtering import FilterCollection
 from synapse.api.presence import UserPresenceState
 from synapse.api.room_versions import KNOWN_ROOM_VERSIONS
 from synapse.events import EventBase
 from synapse.handlers.relations import BundledAggregations
 from synapse.logging.context import current_context
-from synapse.logging.opentracing import SynapseTags, log_kv, set_tag, start_active_span
+from synapse.logging.opentracing import (
+    SynapseTags,
+    log_kv,
+    set_tag,
+    start_active_span,
+    trace,
+)
 from synapse.push.clientformat import format_push_rules_for_user
 from synapse.storage.databases.main.event_push_actions import RoomNotifCounts
 from synapse.storage.databases.main.roommember import extract_heroes_from_room_summary
@@ -1586,6 +1592,7 @@ class SyncHandler:
         else:
             return DeviceListUpdates()
 
+    @trace
     async def _generate_sync_entry_for_to_device(
         self, sync_result_builder: "SyncResultBuilder"
     ) -> None:
@@ -1605,11 +1612,16 @@ class SyncHandler:
             )
 
             for message in messages:
-                # We pop here as we shouldn't be sending the message ID down
-                # `/sync`
-                message_id = message.pop("message_id", None)
-                if message_id:
-                    set_tag(SynapseTags.TO_DEVICE_MESSAGE_ID, message_id)
+                log_kv(
+                    {
+                        "event": "to_device_message",
+                        "sender": message["sender"],
+                        "type": message["type"],
+                        EventContentFields.TO_DEVICE_MSGID: message["content"].get(
+                            EventContentFields.TO_DEVICE_MSGID
+                        ),
+                    }
+                )
 
             logger.debug(
                 "Returning %d to-device messages between %d and %d (current token: %d)",