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+# Templates
+
+Synapse uses parametrised templates to generate the content of emails it sends and
+webpages it shows to users.
+
+By default, Synapse will use the templates listed [here](https://github.com/matrix-org/synapse/tree/master/synapse/res/templates).
+Server admins can configure an additional directory for Synapse to look for templates
+in, allowing them to specify custom templates:
+
+```yaml
+templates:
+  custom_templates_directory: /path/to/custom/templates/
+```
+
+If this setting is not set, or the files named below are not found within the directory,
+default templates from within the Synapse package will be used.
+
+Templates that are given variables when being rendered are rendered using [Jinja 2](https://jinja.palletsprojects.com/en/2.11.x/).
+Templates rendered by Jinja 2 can also access two functions on top of the functions
+already available as part of Jinja 2:
+
+```python
+format_ts(value: int, format: str) -> str
+```
+
+Formats a timestamp in milliseconds.
+
+Example: `reason.last_sent_ts|format_ts("%c")`
+
+```python
+mxc_to_http(value: str, width: int, height: int, resize_method: str = "crop") -> str
+```
+
+Turns a `mxc://` URL for media content into an HTTP(S) one using the homeserver's
+`public_baseurl` configuration setting as the URL's base.
+
+Example: `message.sender_avatar_url|mxc_to_http(32,32)`
+
+
+## Email templates
+
+Below are the templates Synapse will look for when generating the content of an email:
+
+* `notif_mail.html` and `notif_mail.txt`: The contents of email notifications of missed
+  events.
+  When rendering, this template is given the following variables:
+    * `user_display_name`: the display name for the user receiving the notification
+    * `unsubscribe_link`: the link users can click to unsubscribe from email notifications
+    * `summary_text`: a summary of the notification(s). The text used can be customised
+      by configuring the various settings in the `email.subjects` section of the
+      configuration file.
+    * `rooms`: a list of rooms containing events to include in the email. Each element is
+      an object with the following attributes:
+        * `title`: a human-readable name for the room
+        * `hash`: a hash of the ID of the room
+        * `invite`: a boolean, which is `True` if the room is an invite the user hasn't
+          accepted yet, `False` otherwise
+        * `notifs`: a list of events, or an empty list if `invite` is `True`. Each element
+          is an object with the following attributes:
+            * `link`: a `matrix.to` link to the event
+            * `ts`: the time in milliseconds at which the event was received
+            * `messages`: a list of messages containing one message before the event, the
+              message in the event, and one message after the event. Each element is an
+              object with the following attributes:
+                * `event_type`: the type of the event
+                * `is_historical`: a boolean, which is `False` if the message is the one
+                  that triggered the notification, `True` otherwise
+                * `id`: the ID of the event
+                * `ts`: the time in milliseconds at which the event was sent
+                * `sender_name`: the display name for the event's sender
+                * `sender_avatar_url`: the avatar URL (as a `mxc://` URL) for the event's
+                  sender
+                * `sender_hash`: a hash of the user ID of the sender
+        * `link`: a `matrix.to` link to the room
+    * `reason`: information on the event that triggered the email to be sent. It's an
+      object with the following attributes:
+        * `room_id`: the ID of the room the event was sent in
+        * `room_name`: a human-readable name for the room the event was sent in
+        * `now`: the current time in milliseconds
+        * `received_at`: the time in milliseconds at which the event was received
+        * `delay_before_mail_ms`: the amount of time in milliseconds Synapse always waits
+          before ever emailing about a notification (to give the user a chance to respond
+          to other push or notice the window)
+        * `last_sent_ts`: the time in milliseconds at which a notification was last sent
+          for an event in this room
+        * `throttle_ms`: the minimum amount of time in milliseconds between two
+          notifications can be sent for this room
+* `password_reset.html` and `password_reset.txt`: The contents of password reset emails
+  sent by the homeserver.
+  When rendering, these templates are given a `link` variable which contains the link the
+  user must click in order to reset their password.
+* `registration.html` and `registration.txt`: The contents of address verification emails
+  sent during registration.
+  When rendering, these templates are given a `link` variable which contains the link the
+  user must click in order to validate their email address.
+* `add_threepid.html` and `add_threepid.txt`: The contents of address verification emails
+  sent when an address is added to a Matrix account.
+  When rendering, these templates are given a `link` variable which contains the link the
+  user must click in order to validate their email address.
+
+
+## HTML page templates for registration and password reset
+
+Below are the templates Synapse will look for when generating pages related to
+registration and password reset:
+
+* `password_reset_confirmation.html`: An HTML page that a user will see when they follow
+  the link in the password reset email. The user will be asked to confirm the action
+  before their password is reset.
+  When rendering, this template is given the following variables:
+    * `sid`: the session ID for the password reset
+    * `token`: the token for the password reset
+    * `client_secret`: the client secret for the password reset
+* `password_reset_success.html` and `password_reset_failure.html`: HTML pages for success
+  and failure that a user will see when they confirm the password reset flow using the
+  page above.
+  When rendering, `password_reset_success.html` is given no variable, and
+  `password_reset_failure.html` is given a `failure_reason`, which contains the reason
+  for the password reset failure. 
+* `registration_success.html` and `registration_failure.html`: HTML pages for success and
+  failure that a user will see when they follow the link in an address verification email
+  sent during registration.
+  When rendering, `registration_success.html` is given no variable, and
+  `registration_failure.html` is given a `failure_reason`, which contains the reason
+  for the registration failure.
+* `add_threepid_success.html` and `add_threepid_failure.html`: HTML pages for success and
+  failure that a user will see when they follow the link in an address verification email
+  sent when an address is added to a Matrix account.
+  When rendering, `add_threepid_success.html` is given no variable, and
+  `add_threepid_failure.html` is given a `failure_reason`, which contains the reason
+  for the registration failure.
+
+
+## HTML page templates for Single Sign-On (SSO)
+
+Below are the templates Synapse will look for when generating pages related to SSO:
+
+* `sso_login_idp_picker.html`: HTML page to prompt the user to choose an
+  Identity Provider during login.
+  This is only used if multiple SSO Identity Providers are configured.
+  When rendering, this template is given the following variables:
+    * `redirect_url`: the URL that the user will be redirected to after
+      login.
+    * `server_name`: the homeserver's name.
+    * `providers`: a list of available Identity Providers. Each element is
+      an object with the following attributes:
+        * `idp_id`: unique identifier for the IdP
+        * `idp_name`: user-facing name for the IdP
+        * `idp_icon`: if specified in the IdP config, an MXC URI for an icon
+             for the IdP
+        * `idp_brand`: if specified in the IdP config, a textual identifier
+             for the brand of the IdP
+  The rendered HTML page should contain a form which submits its results
+  back as a GET request, with the following query parameters:
+    * `redirectUrl`: the client redirect URI (ie, the `redirect_url` passed
+      to the template)
+    * `idp`: the 'idp_id' of the chosen IDP.
+* `sso_auth_account_details.html`: HTML page to prompt new users to enter a
+  userid and confirm other details. This is only shown if the
+  SSO implementation (with any `user_mapping_provider`) does not return
+  a localpart.
+  When rendering, this template is given the following variables:
+    * `server_name`: the homeserver's name.
+    * `idp`: details of the SSO Identity Provider that the user logged in
+      with: an object with the following attributes:
+        * `idp_id`: unique identifier for the IdP
+        * `idp_name`: user-facing name for the IdP
+        * `idp_icon`: if specified in the IdP config, an MXC URI for an icon
+             for the IdP
+        * `idp_brand`: if specified in the IdP config, a textual identifier
+             for the brand of the IdP
+    * `user_attributes`: an object containing details about the user that
+      we received from the IdP. May have the following attributes:
+        * display_name: the user's display_name
+        * emails: a list of email addresses
+  The template should render a form which submits the following fields:
+    * `username`: the localpart of the user's chosen user id
+* `sso_new_user_consent.html`: HTML page allowing the user to consent to the
+  server's terms and conditions. This is only shown for new users, and only if
+  `user_consent.require_at_registration` is set.
+  When rendering, this template is given the following variables:
+    * `server_name`: the homeserver's name.
+    * `user_id`: the user's matrix proposed ID.
+    * `user_profile.display_name`: the user's proposed display name, if any.
+    * consent_version: the version of the terms that the user will be
+      shown
+    * `terms_url`: a link to the page showing the terms.
+  The template should render a form which submits the following fields:
+    * `accepted_version`: the version of the terms accepted by the user
+      (ie, 'consent_version' from the input variables).
+* `sso_redirect_confirm.html`: HTML page for a confirmation step before redirecting back
+  to the client with the login token.
+  When rendering, this template is given the following variables:
+    * `redirect_url`: the URL the user is about to be redirected to.
+    * `display_url`: the same as `redirect_url`, but with the query
+                   parameters stripped. The intention is to have a
+                   human-readable URL to show to users, not to use it as
+                   the final address to redirect to.
+    * `server_name`: the homeserver's name.
+    * `new_user`: a boolean indicating whether this is the user's first time
+         logging in.
+    * `user_id`: the user's matrix ID.
+    * `user_profile.avatar_url`: an MXC URI for the user's avatar, if any.
+          `None` if the user has not set an avatar.
+    * `user_profile.display_name`: the user's display name. `None` if the user
+          has not set a display name.
+* `sso_auth_confirm.html`: HTML page which notifies the user that they are authenticating
+  to confirm an operation on their account during the user interactive authentication
+  process.
+  When rendering, this template is given the following variables:
+    * `redirect_url`: the URL the user is about to be redirected to.
+    * `description`: the operation which the user is being asked to confirm
+    * `idp`: details of the Identity Provider that we will use to confirm
+      the user's identity: an object with the following attributes:
+        * `idp_id`: unique identifier for the IdP
+        * `idp_name`: user-facing name for the IdP
+        * `idp_icon`: if specified in the IdP config, an MXC URI for an icon
+             for the IdP
+        * `idp_brand`: if specified in the IdP config, a textual identifier
+             for the brand of the IdP
+* `sso_auth_success.html`: HTML page shown after a successful user interactive
+  authentication session.
+  Note that this page must include the JavaScript which notifies of a successful
+  authentication (see https://matrix.org/docs/spec/client_server/r0.6.0#fallback).
+  This template has no additional variables.
+* `sso_auth_bad_user.html`: HTML page shown after a user-interactive authentication
+  session which does not map correctly onto the expected user.
+  When rendering, this template is given the following variables:
+    * `server_name`: the homeserver's name.
+    * `user_id_to_verify`: the MXID of the user that we are trying to
+      validate.
+* `sso_account_deactivated.html`: HTML page shown during single sign-on if a deactivated
+  user (according to Synapse's database) attempts to login.
+  This template has no additional variables.
+* `sso_error.html`: HTML page to display to users if something goes wrong during the
+  OpenID Connect authentication process.
+  When rendering, this template is given two variables:
+    * `error`: the technical name of the error
+    * `error_description`: a human-readable message for the error