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| author | Brendan Abolivier <babolivier@matrix.org> | 2020-05-01 13:42:35 +0200 |
|---|---|---|
| committer | GitHub <noreply@github.com> | 2020-05-01 13:42:35 +0200 |
| commit | a6b32bad77f46ad27817382490653118cf1c9ff9 (patch) | |
| tree | 335ba73595b1a81005a52e08407d5a8760a09227 | |
| parent | Merge tag 'v1.12.4' (diff) | |
| download | synapse-a6b32bad77f46ad27817382490653118cf1c9ff9.tar.xz | |
Make it clearer that #synapse:matrix.org is our support channel (#7379)
This PR moves the "support is in #synapse:matrix.org" in the bug report template outside of the comment as some people seem to ignore what's in the comments, and phrase it a bit more like the support request template. It also adds a default issue template that says the same thing. It's also adding a notice about the security disclosure to both the default template and the bug report one. It also adds a badge to the top of the README with an alt text saying about the same message if the badge doesn't load (e.g. if matrix.org is slow). Fixes #6826
| -rw-r--r-- | .github/ISSUE_TEMPLATE.md | 5 | ||||
| -rw-r--r-- | .github/ISSUE_TEMPLATE/BUG_REPORT.md | 8 | ||||
| -rw-r--r-- | README.rst | 8 | ||||
| -rw-r--r-- | changelog.d/7377.doc | 1 |
4 files changed, 19 insertions, 3 deletions
diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md new file mode 100644 index 0000000000..1632170c9d --- /dev/null +++ b/.github/ISSUE_TEMPLATE.md @@ -0,0 +1,5 @@ +**If you are looking for support** please ask in **#synapse:matrix.org** +(using a matrix.org account if necessary). We do not use GitHub issues for +support. + +**If you want to report a security issue** please see https://matrix.org/security-disclosure-policy/ diff --git a/.github/ISSUE_TEMPLATE/BUG_REPORT.md b/.github/ISSUE_TEMPLATE/BUG_REPORT.md index 9dd05bcba3..75c9b2c9fe 100644 --- a/.github/ISSUE_TEMPLATE/BUG_REPORT.md +++ b/.github/ISSUE_TEMPLATE/BUG_REPORT.md @@ -4,11 +4,13 @@ about: Create a report to help us improve --- -<!-- +**THIS IS NOT A SUPPORT CHANNEL!** +**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**, +please ask in **#synapse:matrix.org** (using a matrix.org account if necessary) -**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**: -You will likely get better support more quickly if you ask in ** #synapse:matrix.org ** ;) +<!-- +If you want to report a security issue, please see https://matrix.org/security-disclosure-policy/ This is a bug report template. By following the instructions below and filling out the sections with your information, you will help the us to get all diff --git a/README.rst b/README.rst index 4db7d17e94..49fca2aba6 100644 --- a/README.rst +++ b/README.rst @@ -1,3 +1,11 @@ +================ +Synapse |shield| +================ + +.. |shield| image:: https://img.shields.io/matrix/synapse:matrix.org?label=support&logo=matrix + :alt: (get support on #synapse:matrix.org) + :target: https://matrix.to/#/#synapse:matrix.org + .. contents:: Introduction diff --git a/changelog.d/7377.doc b/changelog.d/7377.doc new file mode 100644 index 0000000000..29daa19f90 --- /dev/null +++ b/changelog.d/7377.doc @@ -0,0 +1 @@ +Spell it in an even more obvious way that the support channel for Synapse is `#synapse:matrix.org`. |