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authorBrendan Abolivier <babolivier@matrix.org>2020-05-01 17:27:22 +0200
committerGitHub <noreply@github.com>2020-05-01 17:27:22 +0200
commitcb6fd280af4858e2ad5ff2d68b56a5e0021395ea (patch)
tree8a53484ea2d723e2cc1b16d11ef2ba9c8a0ef339
parentMake it clearer that #synapse:matrix.org is our support channel (#7379) (diff)
downloadsynapse-cb6fd280af4858e2ad5ff2d68b56a5e0021395ea.tar.xz
Add a section about support to the top of the README (#7392)
Continuation of #7379

Adds a section in the README telling people to go to #synapse:matrix.org instead of using github issues. I'm not entirely sure about placing it above the install section but then people are likely to first seek support when installing (if something goes boom), and it's probably better to have it as high as possible anyway so people actually see it.
-rw-r--r--README.rst11
-rw-r--r--changelog.d/7392.doc1
2 files changed, 12 insertions, 0 deletions
diff --git a/README.rst b/README.rst
index 49fca2aba6..677689bc03 100644
--- a/README.rst
+++ b/README.rst
@@ -85,6 +85,17 @@ Thanks for using Matrix!
 [1] End-to-end encryption is currently in beta: `blog post <https://matrix.org/blog/2016/11/21/matrixs-olm-end-to-end-encryption-security-assessment-released-and-implemented-cross-platform-on-riot-at-last>`_.
 
 
+Support
+=======
+
+For support installing or managing Synapse, please join |room|_ (from a matrix.org
+account if necessary) and ask questions there. We do not use GitHub issues for
+support requests, only for bug reports and feature requests.
+
+.. |room| replace:: ``#synapse:matrix.org``
+.. _room: https://matrix.to/#/#synapse:matrix.org
+
+
 Synapse Installation
 ====================
 
diff --git a/changelog.d/7392.doc b/changelog.d/7392.doc
new file mode 100644
index 0000000000..29daa19f90
--- /dev/null
+++ b/changelog.d/7392.doc
@@ -0,0 +1 @@
+Spell it in an even more obvious way that the support channel for Synapse is `#synapse:matrix.org`.