Add a pull request template and add multiple issue templates

Signed-off-by: Aaron Raimist <aaron@raim.ist>

3 files changed, 84 insertions, 0 deletions

diff --git a/.github/ISSUE_TEMPLATE/BUG_REPORT.md b/.github/ISSUE_TEMPLATE/BUG_REPORT.md
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+++ b/.github/ISSUE_TEMPLATE/BUG_REPORT.md
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+---
+name: Bug report
+about: Create a report to help us improve
+
+---
+
+<!-- 
+
+**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**: 
+You will likely get better support more quickly if you ask in ** #matrix:matrix.org ** ;)
+
+
+This is a bug report template. By following the instructions below and
+filling out the sections with your information, you will help the us to get all
+the necessary data to fix your issue.
+
+You can also preview your report before submitting it. You may remove sections
+that aren't relevant to your particular case.
+
+Text between <!-- and --> marks will be invisible in the report.
+
+-->
+
+### Description
+
+<!-- Describe here the problem that you are experiencing -->
+
+### Steps to reproduce
+
+- list the steps
+- that reproduce the bug
+- using hyphens as bullet points
+
+<!-- 
+Describe how what happens differs from what you expected.
+
+If you can identify any relevant log snippets from _homeserver.log_, please include
+those (please be careful to remove any personal or private data). Please surround them with
+``` (three backticks, on a line on their own), so that they are formatted legibly.
+-->
+
+### Version information
+
+<!-- IMPORTANT: please answer the following questions, to help us narrow down the problem -->
+
+<!-- Was this issue identified on matrix.org or another homeserver? -->
+- **Homeserver**: 
+
+If not matrix.org:
+
+<!-- 
+What version of Synapse is running? 
+You can find the Synapse version by inspecting the server headers (replace matrix.org with
+your own homeserver domain):
+$ curl -v https://matrix.org/_matrix/client/versions 2>&1 | grep "Server:"
+-->
+- **Version**: 
+
+- **Install method**: 
+<!-- examples: package manager/git clone/pip  -->
+
+- **Platform**: 
+<!--
+Tell us about the environment in which your homeserver is operating
+distro, hardware, if it's running in a vm/container, etc.
+-->
diff --git a/.github/ISSUE_TEMPLATE/FEATURE_REQUEST.md b/.github/ISSUE_TEMPLATE/FEATURE_REQUEST.md
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index 0000000000..150a46f505
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+++ b/.github/ISSUE_TEMPLATE/FEATURE_REQUEST.md
@@ -0,0 +1,9 @@
+---
+name: Feature request
+about: Suggest an idea for this project
+
+---
+
+**Description:**
+
+<!-- Describe here the feature you are requesting. -->
diff --git a/.github/ISSUE_TEMPLATE/SUPPORT_REQUEST.md b/.github/ISSUE_TEMPLATE/SUPPORT_REQUEST.md
new file mode 100644
index 0000000000..96baa106dd
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+++ b/.github/ISSUE_TEMPLATE/SUPPORT_REQUEST.md
@@ -0,0 +1,9 @@
+---
+name: Support Request
+about: I need support for Synapse
+
+---
+
+# Please ask for support in [**#matrix:matrix.org**](https://matrix.to/#/#matrix:matrix.org)
+
+## Don't file an issue as a support request.