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-
- <h1 id="overview"><a class="header" href="#overview">Overview</a></h1>
-<p>This document explains how to enable VoIP relaying on your Home Server with
-TURN.</p>
-<p>The synapse Matrix Home Server supports integration with TURN server via the
-<a href="https://tools.ietf.org/html/draft-uberti-behave-turn-rest-00">TURN server REST API</a>. This
-allows the Home Server to generate credentials that are valid for use on the
-TURN server through the use of a secret shared between the Home Server and the
-TURN server.</p>
-<p>The following sections describe how to install <a href="https://github.com/coturn/coturn">coturn</a> (which implements the TURN REST API) and integrate it with synapse.</p>
-<h2 id="requirements"><a class="header" href="#requirements">Requirements</a></h2>
-<p>For TURN relaying with <code>coturn</code> to work, it must be hosted on a server/endpoint with a public IP.</p>
-<p>Hosting TURN behind a NAT (even with appropriate port forwarding) is known to cause issues
-and to often not work.</p>
-<h2 id="coturn-setup"><a class="header" href="#coturn-setup"><code>coturn</code> setup</a></h2>
-<h3 id="initial-installation"><a class="header" href="#initial-installation">Initial installation</a></h3>
-<p>The TURN daemon <code>coturn</code> is available from a variety of sources such as native package managers, or installation from source.</p>
-<h4 id="debian-installation"><a class="header" href="#debian-installation">Debian installation</a></h4>
-<p>Just install the debian package:</p>
-<pre><code class="language-sh">apt install coturn
-</code></pre>
-<p>This will install and start a systemd service called <code>coturn</code>.</p>
-<h4 id="source-installation"><a class="header" href="#source-installation">Source installation</a></h4>
-<ol>
-<li>
-<p>Download the <a href="https://github.com/coturn/coturn/releases/latest">latest release</a> from github. Unpack it and <code>cd</code> into the directory.</p>
-</li>
-<li>
-<p>Configure it:</p>
-<pre><code>./configure
-</code></pre>
-<p>You may need to install <code>libevent2</code>: if so, you should do so in
-the way recommended by your operating system. You can ignore
-warnings about lack of database support: a database is unnecessary
-for this purpose.</p>
-</li>
-<li>
-<p>Build and install it:</p>
-<pre><code>make
-make install
-</code></pre>
-</li>
-</ol>
-<h3 id="configuration"><a class="header" href="#configuration">Configuration</a></h3>
-<ol>
-<li>
-<p>Create or edit the config file in <code>/etc/turnserver.conf</code>. The relevant
-lines, with example values, are:</p>
-<pre><code>use-auth-secret
-static-auth-secret=[your secret key here]
-realm=turn.myserver.org
-</code></pre>
-<p>See <code>turnserver.conf</code> for explanations of the options. One way to generate
-the <code>static-auth-secret</code> is with <code>pwgen</code>:</p>
-<pre><code>pwgen -s 64 1
-</code></pre>
-<p>A <code>realm</code> must be specified, but its value is somewhat arbitrary. (It is
-sent to clients as part of the authentication flow.) It is conventional to
-set it to be your server name.</p>
-</li>
-<li>
-<p>You will most likely want to configure coturn to write logs somewhere. The
-easiest way is normally to send them to the syslog:</p>
-<pre><code>syslog
-</code></pre>
-<p>(in which case, the logs will be available via <code>journalctl -u coturn</code> on a
-systemd system). Alternatively, coturn can be configured to write to a
-logfile - check the example config file supplied with coturn.</p>
-</li>
-<li>
-<p>Consider your security settings. TURN lets users request a relay which will
-connect to arbitrary IP addresses and ports. The following configuration is
-suggested as a minimum starting point:</p>
-<pre><code># VoIP traffic is all UDP. There is no reason to let users connect to arbitrary TCP endpoints via the relay.
-no-tcp-relay
-
-# don't let the relay ever try to connect to private IP address ranges within your network (if any)
-# given the turn server is likely behind your firewall, remember to include any privileged public IPs too.
-denied-peer-ip=10.0.0.0-10.255.255.255
-denied-peer-ip=192.168.0.0-192.168.255.255
-denied-peer-ip=172.16.0.0-172.31.255.255
-
-# special case the turn server itself so that client->TURN->TURN->client flows work
-allowed-peer-ip=10.0.0.1
-
-# consider whether you want to limit the quota of relayed streams per user (or total) to avoid risk of DoS.
-user-quota=12 # 4 streams per video call, so 12 streams = 3 simultaneous relayed calls per user.
-total-quota=1200
-</code></pre>
-</li>
-<li>
-<p>Also consider supporting TLS/DTLS. To do this, add the following settings
-to <code>turnserver.conf</code>:</p>
-<pre><code># TLS certificates, including intermediate certs.
-# For Let's Encrypt certificates, use `fullchain.pem` here.
-cert=/path/to/fullchain.pem
-
-# TLS private key file
-pkey=/path/to/privkey.pem
-</code></pre>
-<p>In this case, replace the <code>turn:</code> schemes in the <code>turn_uri</code> settings below
-with <code>turns:</code>.</p>
-<p>We recommend that you only try to set up TLS/DTLS once you have set up a
-basic installation and got it working.</p>
-</li>
-<li>
-<p>Ensure your firewall allows traffic into the TURN server on the ports
-you've configured it to listen on (By default: 3478 and 5349 for TURN
-traffic (remember to allow both TCP and UDP traffic), and ports 49152-65535
-for the UDP relay.)</p>
-</li>
-<li>
-<p>We do not recommend running a TURN server behind NAT, and are not aware of
-anyone doing so successfully.</p>
-<p>If you want to try it anyway, you will at least need to tell coturn its
-external IP address:</p>
-<pre><code>external-ip=192.88.99.1
-</code></pre>
-<p>... and your NAT gateway must forward all of the relayed ports directly
-(eg, port 56789 on the external IP must be always be forwarded to port
-56789 on the internal IP).</p>
-<p>If you get this working, let us know!</p>
-</li>
-<li>
-<p>(Re)start the turn server:</p>
-<ul>
-<li>
-<p>If you used the Debian package (or have set up a systemd unit yourself):</p>
-<pre><code class="language-sh">systemctl restart coturn
-</code></pre>
-</li>
-<li>
-<p>If you installed from source:</p>
-<pre><code class="language-sh">bin/turnserver -o
-</code></pre>
-</li>
-</ul>
-</li>
-</ol>
-<h2 id="synapse-setup"><a class="header" href="#synapse-setup">Synapse setup</a></h2>
-<p>Your home server configuration file needs the following extra keys:</p>
-<ol>
-<li>"<code>turn_uris</code>": This needs to be a yaml list of public-facing URIs
-for your TURN server to be given out to your clients. Add separate
-entries for each transport your TURN server supports.</li>
-<li>"<code>turn_shared_secret</code>": This is the secret shared between your
-Home server and your TURN server, so you should set it to the same
-string you used in turnserver.conf.</li>
-<li>"<code>turn_user_lifetime</code>": This is the amount of time credentials
-generated by your Home Server are valid for (in milliseconds).
-Shorter times offer less potential for abuse at the expense of
-increased traffic between web clients and your home server to
-refresh credentials. The TURN REST API specification recommends
-one day (86400000).</li>
-<li>"<code>turn_allow_guests</code>": Whether to allow guest users to use the
-TURN server. This is enabled by default, as otherwise VoIP will
-not work reliably for guests. However, it does introduce a
-security risk as it lets guests connect to arbitrary endpoints
-without having gone through a CAPTCHA or similar to register a
-real account.</li>
-</ol>
-<p>As an example, here is the relevant section of the config file for <code>matrix.org</code>. The
-<code>turn_uris</code> are appropriate for TURN servers listening on the default ports, with no TLS.</p>
-<pre><code>turn_uris: [ "turn:turn.matrix.org?transport=udp", "turn:turn.matrix.org?transport=tcp" ]
-turn_shared_secret: "n0t4ctuAllymatr1Xd0TorgSshar3d5ecret4obvIousreAsons"
-turn_user_lifetime: 86400000
-turn_allow_guests: True
-</code></pre>
-<p>After updating the homeserver configuration, you must restart synapse:</p>
-<ul>
-<li>If you use synctl:
-<pre><code class="language-sh">cd /where/you/run/synapse
-./synctl restart
-</code></pre>
-</li>
-<li>If you use systemd:
-<pre><code>systemctl restart matrix-synapse.service
-</code></pre>
-</li>
-</ul>
-<p>... and then reload any clients (or wait an hour for them to refresh their
-settings).</p>
-<h2 id="troubleshooting"><a class="header" href="#troubleshooting">Troubleshooting</a></h2>
-<p>The normal symptoms of a misconfigured TURN server are that calls between
-devices on different networks ring, but get stuck at "call
-connecting". Unfortunately, troubleshooting this can be tricky.</p>
-<p>Here are a few things to try:</p>
-<ul>
-<li>
-<p>Check that your TURN server is not behind NAT. As above, we're not aware of
-anyone who has successfully set this up.</p>
-</li>
-<li>
-<p>Check that you have opened your firewall to allow TCP and UDP traffic to the
-TURN ports (normally 3478 and 5479).</p>
-</li>
-<li>
-<p>Check that you have opened your firewall to allow UDP traffic to the UDP
-relay ports (49152-65535 by default).</p>
-</li>
-<li>
-<p>Some WebRTC implementations (notably, that of Google Chrome) appear to get
-confused by TURN servers which are reachable over IPv6 (this appears to be
-an unexpected side-effect of its handling of multiple IP addresses as
-defined by
-<a href="https://tools.ietf.org/html/draft-ietf-rtcweb-ip-handling-12"><code>draft-ietf-rtcweb-ip-handling</code></a>).</p>
-<p>Try removing any AAAA records for your TURN server, so that it is only
-reachable over IPv4.</p>
-</li>
-<li>
-<p>Enable more verbose logging in coturn via the <code>verbose</code> setting:</p>
-<pre><code>verbose
-</code></pre>
-<p>... and then see if there are any clues in its logs.</p>
-</li>
-<li>
-<p>If you are using a browser-based client under Chrome, check
-<code>chrome://webrtc-internals/</code> for insights into the internals of the
-negotiation. On Firefox, check the "Connection Log" on <code>about:webrtc</code>.</p>
-<p>(Understanding the output is beyond the scope of this document!)</p>
-</li>
-<li>
-<p>You can test your Matrix homeserver TURN setup with https://test.voip.librepush.net/.
-Note that this test is not fully reliable yet, so don't be discouraged if
-the test fails.
-<a href="https://github.com/matrix-org/voip-tester">Here</a> is the github repo of the
-source of the tester, where you can file bug reports.</p>
-</li>
-<li>
-<p>There is a WebRTC test tool at
-https://webrtc.github.io/samples/src/content/peerconnection/trickle-ice/. To
-use it, you will need a username/password for your TURN server. You can
-either:</p>
-<ul>
-<li>
-<p>look for the <code>GET /_matrix/client/r0/voip/turnServer</code> request made by a
-matrix client to your homeserver in your browser's network inspector. In
-the response you should see <code>username</code> and <code>password</code>. Or:</p>
-</li>
-<li>
-<p>Use the following shell commands:</p>
-<pre><code class="language-sh">secret=staticAuthSecretHere
-
-u=$((`date +%s` + 3600)):test
-p=$(echo -n $u | openssl dgst -hmac $secret -sha1 -binary | base64)
-echo -e "username: $u\npassword: $p"
-</code></pre>
-<p>Or:</p>
-</li>
-<li>
-<p>Temporarily configure coturn to accept a static username/password. To do
-this, comment out <code>use-auth-secret</code> and <code>static-auth-secret</code> and add the
-following:</p>
-<pre><code>lt-cred-mech
-user=username:password
-</code></pre>
-<p><strong>Note</strong>: these settings will not take effect unless <code>use-auth-secret</code>
-and <code>static-auth-secret</code> are disabled.</p>
-<p>Restart coturn after changing the configuration file.</p>
-<p>Remember to restore the original settings to go back to testing with
-Matrix clients!</p>
-</li>
-</ul>
-<p>If the TURN server is working correctly, you should see at least one <code>relay</code>
-entry in the results.</p>
-</li>
-</ul>
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