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diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md
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+**If you are looking for support** please ask in **#synapse:matrix.org**
+(using a matrix.org account if necessary). We do not use GitHub issues for
+support.
+
+**If you want to report a security issue** please see https://matrix.org/security-disclosure-policy/